In order to make your visits to Shopping.AscotChang.com as responsive as possible, we collect information when you visit us. To help ensure an enjoyable online experience for all of our visitors, we provide this summary of what information Shopping.AscotChang.com collects online, and how Shopping.AscotChang.com uses that information.

This privacy policy statement applies only to the information collected online by Shopping.AscotChang.com.

1. General Browsing

Shopping.AscotChang.com gathers navigational information about where visitors go on our Web site. This information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected which will provide information regarding the general use of our Web site.

2. Personal Information

Shopping.AscotChang.com collects personal information in several ways when you place an order, fill up the form or register for a service offered by Shopping.AscotChang.com. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

3. Cookies

Shopping.AscotChang.com uses a browser feature known as a cookie, which assigns a unique identification to your computer. We uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests.  The cookies are typically stored on your computer's hard drive. Information collected from cookies is used by Shopping.AscotChang.com to evaluate the effectiveness of our Web site, analyze trends and administer the Web site. The information collected from cookies allows us to determine such things as which parts of our Web site are most visited and difficulties our visitors may experience in accessing our Web site. With this knowledge, we can improve the quality of your experience on our Web site by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties.


4. Information Used

Shopping.AscotChang.com may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud and may be shared with other trading divisions within Shopping.AscotChang.com. The information collected in the "Contact Us" feature is only used to reply to visitors' requests for information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We don't sell your details to third party marketing companies. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. From time to time Shopping.AscotChang.com may employ third party business partners to collect personal information on Shopping.AscotChang.com 's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Shopping.AscotChang.com to comply fully with the Shopping.AscotChang.com Privacy Policy.


If you have any questions, comments or concerns regarding our privacy practices, please contact us at the following e-mail address, mailing address or telephone number:

web@ascotchang.com

AscotChang Co. Ltd.
B520, Focal Industrial Centre,
21 Man Lok Street, Hunghom,
Kowloon, Hong Kong
Tel : 1-877-486-9966

Privacy Policy Format Changed: Sept , 2009

Welcome to the Ascot Chang website (http://shop.ascotchang.com) owned and operated by Ascot Chang Co. Ltd. Please review the following terms and conditions of use, which govern your use of the site. Your use of the Website confirms your acceptance of these terms and conditions and your agreement to be bound by them. If you do not accept these terms and conditions, do not use this Website. In the event of a violation of these terms and conditions, Ascot Chang reserves the right to seek all remedies available by law and in equity. We may terminate your access or use of this Website at any time, for any reason or no reason and without prior notice to you. We may change or update these terms so please check this page regularly.

SITE CONTENT

No material from the Shop.Ascotchang.com (hereafter referred to as “The Site”) may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Site. The Site, including all of its material and contents, such as data, icons, wallpaper, texts, characters, artwork, images, photographs, music, sound, messages, graphics, video clips, software and the HTML used to generate the pages (collectively, "Contents"), is Ascot Chang property and the copyrights, trademarks, and/or other intellectual property in such contents, are owned, controlled by Ascot Chang Co. Ltd.

This Site and its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Sites.

PRODUCT INFORMATION

Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

USER REGISTRATION

In order to make purchases through the Site, you will be requested to register and provide your personal details. In particular, customers must provide their real name, phone number, e-mail address, shipping address and billing address as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing Information provided. Please refer to our Privacy Policy for further information about how we use your data.

READY-TO-WEAR ORDERS

Please note that upon placing an order on Shop.Ascotchang.Com, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Ascot Chang shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, Ascot Chang shall issue a credit to your credit card account in the amount of the incorrect price.

DISCLAIMER OF LIABILITY

We make no representations or warranties, express or implied, with respect to this web site. Its content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this web site.

If you have any questions, comments or concerns regarding our web use policies, please contact us at the following e-mail address, mailing address or telephone number:

web@ascotchang.com

AscotChang Co. Ltd.
B520, Focal Industrial Centre,
21 Man Lok Street, Hunghom,
Kowloon, Hong Kong
Tel : 1-877-486-9966

Terms & Conditions Format Changed: January 4th, 2010